INTRODUCTION
Your privacy is important to us, and we take our responsibility of caring for it seriously. We respect your privacy rights and are committed to protecting the personal information that is collected about you and/or protect the information that you provide to us. This Privacy Policy describes what information we collect and how we use, disclose, transfer, and store it. If you do not want us to collect, store, use or share your information in the ways described in this Privacy Policy, you may not be able to use our services.
We collect, stores, and uses your information as a data controller and/or data processor in connection with, and in order to provide services (“Services”) in accordance with this privacy policy (“Privacy Policy”).
All of our Services, whether used on mobile devices, PCs or other platforms, are governed by this Privacy Policy. By using the Services, you hereby consent to this Privacy Policy.
We reserve the right to change this Privacy Policy at any time. In the event that we make material changes to this Privacy Policy, they will be re-posted in the “Privacy” section of our websites and apps with the date the modifications were made indicated at the top of the page. Therefore, please review this Privacy Policy from time to time so that you are aware when any changes are made to it. Your continued use of the Services after such change(s) constitutes your acceptance of any such change(s), and if you do not accept any changes, you may choose not to use the Services or opt out by sending us appropriate notice. If you would like further information about any recent changes made, please send your request to [*email*] and include “Information about Changes” in the subject line.
COLLECTION OF YOUR INFORMATION
We collect some information from you when you: (a) use services, (b) make a purchase within our Services and (c) contact our customer service and take part in technical-support sessions. The information we may collect includes:-
i – Information you provide us
- Contact information (such as your business name, address, phone no., email address, etc);
- Information that you provide when seeking help from our customer service (such as chat logs and customer-support);
- Other information you provide us.
ii – Information we collect automatically directly from you when you use our Services
- IP address and device identifiers (such as your device ID, advertising ID);
- Information about your device (such as device name and operating system, browser information);
- Information we collect using cookies;
- General geolocation information.
iii – Information we obtain from our partners
- Information that we receive if you decide to connect to a third-party social network;
- Information from telco operators and/or billing partners;
- Information for advertising and analytics purposes, so we can provide you with better Services.
USE OF YOUR INFORMATION
Your information will enable us to provide you with access to all parts of the Sites and to supply the goods or services you have requested. It will also enable us to bill you and to contact you if necessary, concerning the Services and your ongoing account with us. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
We will normally collect personal information from you only:-
- when we have your consent to do so;
- when we need the personal information to fulfill a contract with you and provide you with the Services;
- when the processing is in our legitimate interests (when we serve and measure the effectiveness of advertising or marketing campaigns, protect and improve our products and services) and not overridden by your rights; or
- when we have a legal obligation to collect personal information from you.
RETENTION OF YOUR INFORMATION
We retain, use and store your information as long as you are playing our games or using our Services, and also for the period necessary to fulfill all the purposes described in this Privacy Policy, in compliance with the applicable laws of Malaysia. We want to inform you that a longer retention period could be required to resolve disputes, or answer regulatory or police requests. In such cases, the collected information will be used and stored until the request is closed.
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:-
- By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction. - Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, hosting services, customer service, and marketing assistance. - Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law. - Third-Party Advertisers
We may use third-party advertising companies to serve ads when you use the Services. These companies may use information about your use on the Services and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.