2020COVID-19Industry RoundupInternet of Things (IoT)

Early Impact Of COVID-19 On Telecom Industry

By January 27, 2021March 15th, 2021No Comments
telecommunications industry analysis

Unlike other years, 2020 has been one of many changes. New opportunities and challenges arise as the COVID-19 pandemic tests our ways of working and living. Consumers, businesses, communities, everyone was impacted in many ways, causing economic hardships across the world.

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In the first quarter of 2020, as everyday life and work was confined to the home, the telecommunications industry saw an increasing amount of data traffic. Consumers turned to digital channels for entertainment, information, education, and to stay in touch with family and friends. The industry also saw an increase in the use of broadband services as more people relied on connected devices and IoT devices throughout the year.

In response to this development, mobile operators and digital service providers adapted to changes in demand and demonstrated agility through accelerated channel shifts and enhanced digital capabilities. To that effect, the telecommunications industry continues to play a critical role in supporting our lives as we adjust towards the now, the next, and the new normal.