JAKARTA: Forest Interactive, a leading telecommunications solutions provider, has found that the telecommunications industry is undergoing significant transformation as it adapts to the digital era. With the emergence of new technologies such as 5G, AI, and IoT, telecommunications companies are making massive investments in digital infrastructure to meet the growing demand and provide better services to customers.
According to Grand View Research, the global telecommunications services market is projected to grow at a compound annual growth rate (CAGR) of 6.2% from 2023 to 2030. Furthermore, the Asia Pacific region holds the largest market share of over 33.5% in the telecommunications services market in 2022 and is expected to experience significant growth from 2023 to 2030.
Rizka Arsil, Country Manager of Forest Interactive Indonesia, said, “The digital era has brought great opportunities for the telecommunications industry. With more people using digital devices and the internet for work and entertainment, the demand for reliable and high-speed connectivity has significantly increased. This trend accelerated during the pandemic when more people started working and learning remotely.”
To address these challenges, telecommunications companies are investing in digital infrastructure such as fiber optic channels, 5G technology, and cloud computing. These technologies provide faster speeds, lower latency, and improved connectivity for customers. Additionally, telecommunications companies are also investing in AI and IoT to provide more personalized services and enhance operational efficiency.
As one of the many companies embracing the digital era, Forest Interactive provides the Digital Service Delivery Platform (DSDP), which is a Platform-as-a-Service (PaaS) for mobile operators to manage content providers through a single platform, streamlined service integration, and efficient usage processes.
Currently, Forest Interactive is witnessing an increased demand from customers for digital voucher products. Thus, Forest Interactive offers the Digital Voucher Platform (DVP) solution, enabling companies to efficiently deliver content such as music, games, and applications to end users.
Moreover, through its Direct Carrier Billing (DCB) service, Forest Interactive provides a secure and convenient payment method through direct billing with telecommunications operators. This service facilitates in-app purchases and digital content without the need for credit cards or other payment information.
Forest Interactive also offers a range of Value-Added Services (VAS) that provide additional experiences for customers. These services include features such as instant messaging, multimedia content, and aggregation services that enhance customer value and satisfaction.
“We are committed to helping our customers navigate this digital transformation. We work closely with telecommunications companies to provide innovative solutions that enable them to meet the needs of their customers and stay competitive,” added Rizka.
Forest Interactive is a leading telecommunications solutions provider offering various services such as digital payments, mobile advertising, and messaging solutions. With over 10 years of experience in the industry, Forest Interactive has a proven track record of delivering high-quality services to customers.
As the telecommunications industry continues to evolve, companies like Forest Interactive will play a crucial role in shaping the digital future. With its expertise and innovative solutions, Forest Interactive is ready to assist telecommunications companies in facing challenges and opportunities in the digital era. To expand its reach, Forest Interactive will continue to collaborate with partners both domestically and internationally, including telecommunications partners, game publishers, and content creators. Furthermore, providing relevant exclusive content aligned with the latest trends for customers’ enjoyment and improving the quality of technology used will remain a top priority in this era of digitization.
About Forest Interactive
Founded in 2006, Forest Interactive develops a scalable mobile platform that connects mobile operators with their customers. With over 17 years of industry experience, Forest Interactive has expanded to include a diverse workforce of 20+ nationalities across 14 regional offices.
Providing content subscription services, Service Delivery Platform (SDP), digital vouchers, e-commerce platforms, and mobile applications for all ages, Forest Interactive operates in 25+ countries, serving 90+ mobile operators and 100+ content partners with the capacity to reach over one billion customers worldwide.
Visit forest-interactive.com for more information.
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