Digital Service Delivery Platform

DSDP is a Mobile Value-Added Service (MVAS) automation platform for Telecom Operators to deliver Mobile Value-Added Services to mobile subscribers effectively and with ease using a single administrative platform, ensuring success with simplified service integration, efficient on-boarding process and Content Providers (CP) management.

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Current challenges faced by Mobile Operators

  1. Increasing number of refund requests (due to manual processes and scattered data)
  2. Manual onboarding & paperwork for approval
  3. Lack of automation in service management & report analytics
  4. Lengthy and time-consuming troubleshooting process

Why Forest's DSDP

Streamlined Content Management: Our Service Delivery Platform (SDP) offers a comprehensive package of infrastructure and hardware backed by a unified integrated platform. This empowers telecom companies to efficiently manage all content partners and seamlessly deploy Mobile Value-Added Services.

An All-in-One
Platform Solution

Single Point of
Contact

Fast Upgrade
Capability

Key Highlights of Our Service Delivery Platform

SDP

Automated
Analytics Report

Generate performance and revenue reports to measure and predict future growth.

DSDP

Standardized
Mobile Value-Added Services (MVAS)

Provides Mobile Value-added Service offerings such as data stewards, government SMS helpline, direct operator billing (DOB), telco branded services, USSD, MMS, WAP, OTT and streaming services.

Content Management - SDP

Customizable Content
Management Features

Content frequency capping based on daily, weekly or monthly triggers, document management and business requirement.

24/7 Customer
Support

Our team is available around the clock to assist you. We also provide refund API integration for fast refund processing time from mobile operators or content providers.

Facilitate
Data Integration

Allows for remediation, standardization, verification, monitoring, alerts, reporting and enhanced collaboration between functions.

Focus on
Innovation and Customers

Outsourced service monitoring, personalized services, new value creation capabilities – we implement new deployments based on market trends and the latest innovative technologies.

Total Security

Protected by Cloudflare for more secure AOC pages. Covered by fraud management to ensure both mobile operators and customers are protected from unwanted transactions such as fraudulent traffic, auto subscription or charging.

Automation Features

VSDB database for automation of subscription service registrations. It also includes an embedded smart MO detection mechanism and an auto-removal of MSISDN from API level.

Value for Mobile Operators

Provides accurate data analysis for mobile operators to strategize future plans

Automates the manual and time-consuming processes of MVAS businesses

Full compliance with local regulations and industry standards

Reduces complaints with fast response time via automated refund API (less than 1 week)

Trusted By

Connected to more than 90 Content Providers